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 | The Fun Work FusionTM Experience |
| Fun Work FusionTM Inventory |
| A Video Program |
| Custom Keynote Addresses |
Leading-edge organizations have discovered that fun, both as a value in the corporate culture and as a set of behaviors in daily practice, can translate into bottom line success. By harnessing the power of fun, companies find they can better retain employees and customers, motivate teams, improve productivity, increase innovation, and create a sense of community.
Fun Works details precisely how eleven successful companies - including Southwest Airlines, Pike Place Fish, Isle of Capri Casinos, Employease, and Prudential - have integrated fun into the normal course of business, and shows how this has translated into improved results across the board. Drawing on these success stories, Fun Works illustrates the eleven principles of the Fun/Work FusionTM. From capitalizing on the spontaneous to hiring good people and getting out of their way, these principles will inspire you to inject a sense of playfulness and joy into your workday.
Disposing of the myth that fun and work are mutually exclusive, Fun Works will motivate you to unleash the power of fun in your workplace. Fun Works shares real-life examples, strategies, ideas, resources, tools, tips, and techniques that will help any company in any industry become a place where people love to work.
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Be Authentic: How Isle of Capri Casinos searches out authentic people and trains them for skills.
Fun isn't something we apply like a coat of paint. It isn't a suit of clothes we wear for special events. Fun is the way we really are; it's who we are at the very core of our being. Fun isn't what we 'do' it's who we 'be'. For a company to be successful its employees need to be authentic; when we are authentic, we will have fun at work. Under stress, facades crumble, veneers crack, and the real self comes out. If we are being authentic, we are being our best and real selves at all times and we can trust our natural response in any situation. We don't smile because we should; we smile because we can't help our selves. Isle of Capri Casinos, Inc., is a Living Laboratory of Be Authentic. When this leader in the gaming industry recruits and hires personnel, they don't just look for people with experience in the field, they look for good people who enjoy life and then they train them to be proficient in their jobs. The goal is to find people who love themselves, then let them love what they do for a living. This kind of employee has a positive impact on customers and that positive feeling produces repeat guests. With all the choices for customers that now exist in the gaming industry, repeat business is the difference between success and failure. To keep employees motivated and connected to their work, Isle of Capri offers constant training, education, and seminars. Quarterly staff meetings, semi-annual manager meetings, and employee of the month awards include skits, songs, presentations, and employees and managers in costume. Because these are authentic people, this is authentic behavior. It comes from within; Isle of Capri employees like to perform. They enjoy themselves and their work. Tom Hinkley, Senior Vice President of Operations, says, "We offer a product that people want. We're trying to create an environment that they want just as much. And we need to have fun while we do it or it won't work." Founder Bernie Goldstein amplifies that statement: "Employee satisfaction translates directly to guest satisfaction. We can't expect our guests to be treated in a first class manner unless the employees are also treated that way." To achieve its goals, Isle of Capri Casinos, Inc. selects authentic people to become their employees and conscientiously provides them with the tools they need to succeed. And to have fun while doing it.
NEXT PRINCIPLE - #8: Give Permission to Perform. How Pike Place Fish became World Famous by encouraging individuals to have fun at work.
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